FAQ & Terms

 

How fast do you ship my order?
The products we carry are always located and shipped from the USA. We offer fast delivery because all goods are ready to be shipped out within 24-48 hours from our warehouses in New Jersey. Should you order today, we process & ship your orders within 48 hours. This does not include Special orders.
 

Where are you shipping from?
We are located in New Jersey.
 

What kind of products do you carry?
We have an extensive selection of dresses of all types and Church suits for women.  For fashion accessories, please visit our sister company www.FashionUnic.com
 

Do I need to set up an account with your company?
You do not need to set up an account. Please click here to register.
 

Do I need a Tax ID or a Resale license?
A tax ID or resale license is required. We reserve the right to not process your order, should you not provide us with a valid Tax ID or resale license.
 

How can I contact you if I have a question?

  • Email is the most efficient and fastest way to get in touch with us. We will reply within 1-2 business days for most of your questions.
  • For further questions regarding your order(s), please click the "Orders" link under the "My account" on the top right side of our webpage. Afterwards, click the "order number" and you will be able to leave a message at the "New Post" on the bottom of the page.
  • For general question(s) that does not pertain to your order, please email us at "Love@DressUnic.com"
  • For an urgent issue(s), please email us at "Love@DressUnic.com"

DressUnic.com
23 Lister Avenue
Newark, NJ 07105
e-mail: Love@DressUnic.com
Telephone: 201-282-5110
 

How often is your website updated?
We list about 20-40 new items everyday. We email some of the new arrivals to our customers everyday except Sunday as well as information about promotional discounts.
 

What are your minimum order requirements?
We do not have any minimum purchase requirements.
 

How do I pay for my order?
Domestic Orders: Your billing address has to be US address.

  • Credit Card : Visa, Master, Amex, Discover
  • Paypal

International Orders : (no credit cards, please)

  • Paypal
  • Wire Transfer

We cannot accepts credit cards with an international billing address, only Paypal will be accepted.
 

How do I place an order?
You may place your order through a secure online shopping cart on our website.  This is the best way to order.
We use 128 bit encryption so your information is always secure. 

Should you have a special request, please send us an e-mail to Love@DressUnic.com

How will you process my order? 

  1. Credit card orders placed online are sent to our sales department immediately.

  2. By submitting your Credit Card information online your card doesn't automatically get charged.

  3. We usually charge when you order is packed and ready to go out.
  4. Our sales representative carefully inspects your order to make sure everything is correct and only then will we charge your credit card.

  5. Your order will be shipped within 1-2 business days after we receive your order.

  6. We then email a tracking number for your shipment.

Shipping charges for international orders do not include any customs or duty fees which may be imposed by your country.
Buyers should familiarize themselves with any additional fees which is not covered in our standard shipping cost.
 

Cancelling or Changing Order
Please check carefully before placing your orders.  Orders cannot be cancelled once placed.
 

Short Shipment and Rejected Order
1. Any out of stock item(s) will be excluded from the invoice, or adjusted in quantity. A new invoice will be sent before shipping. If you made a payment with Paypal, we refund the amount for out of stock item(s) within 3-5 business days.

2. An order can be rejected by DressUnic.com if it was not placed properly and our Security Department advises us of Fraud, System error, False Credit Card Use, Address Verification issue, etc.

3. DressUnic.com reserves the right to reject/cancel any order, should the customer fail to provide a valid Resale ID and Business information as a reseller or retailer.
 

Do you ship World-Wide?
Minimum Order for International Shipping

  • Canada             : $100.00
  • Other Countries : $200.00

How do you ship? How long does it take to receive my order after I pay?
We use UPS and USPS to ship all Domestic or International orders. Generally, all orders are shipped out within 24-48 hours after completion of payment although half the orders may be shipped the next day depending on our current workload and the time of day the payment was received. 
Package normally takes 1-5 business days to be delivered by UPS to most USA destinations.

For HI, AK, and PR we ship by USPS Priority Mail and it takes 2-3 business days by USPS.
International orders take 5 to 10 days to be delivered to your door.

Shortage & Back Order

  • Out of stock items will be excluded by adjusting the invoice

  • If we can ship the out of stock items in 3 days, we will change the status to Back Order.

  • Backordered items will be charged seperately on shipping day.

  • Customers can request to ship any out of stock item without S&H when we do restock
     

May I return the product I do not like & get a refund?
Please make your selection carefully.  All sales are final.